privacy policy

Last updated: 8 November 2026

This policy explains what personal information Strogonofy Designs (Pty) Ltd collects, why we collect it, who receives it and what your rights are under the Protection of Personal Information Act, 2013 (POPIA).

Who we are

Strogonofy Designs (Pty) Ltd, Moreleta Park, Pretoria, South Africa.

Information Officer: Pedro Loureiro
Email: info@strogonofy.co.za
Phone: +27 60 732 4845

What we collect

• When you use a form on this website: your name, email address and phone number, your company and website if you give them, your project details, and any files you upload.
• When we work together: the billing details and project files we need for the job. We don’t store credit card information.
• When you visit the website: your IP address and browser details, which our security system uses to protect the site. If you accept cookies, we also see how the site is used through Google Analytics.

Why we use it

• To reply to you and prepare a quote.
• To deliver your project, invoice you and keep our business records.
• To protect the website from spam and attacks.
• To improve the website, if you accept cookies.

We only send marketing if you’ve agreed to it, and you can opt out at any time.

Who receives it

We don’t sell or rent your personal information. We share it only with:

• Adorn Media Studio, our partner company. Everything sent through the forms on this website also goes to Adorn Media Studio, because we work together on projects.
• Service providers who run our website and email: our hosting and email providers, our website security provider, Google (Analytics if you accept cookies, and reCAPTCHA, which protects our forms from spam) and Vimeo, which plays the video on our Pricing page.
• Meta (WhatsApp), which delivers the short alert we get when you send a form (see “WhatsApp alerts for our forms” below).
• Authorities, where the law requires it.

Some of these providers store information outside South Africa. By using our forms, or accepting cookies, you agree to this.

WhatsApp alerts for our forms

When you send one of the forms on this website (Get a Quote, Get in Touch or the website audit), we get a short WhatsApp message about it on our own phone, so we can reply sooner. That message holds what you typed in the form: your name, email address, phone number and the details you gave.

The message is sent through the WhatsApp Business Platform, which is run by Meta, so your details pass through Meta’s systems, which may be outside South Africa. We use the message only to answer your enquiry. We don’t add you to any WhatsApp list, and we don’t message you on WhatsApp unless you ask us to.

If you message us on WhatsApp yourself, for example with the button on our links page, WhatsApp’s own privacy policy also applies to that chat.

Cookies

Google Analytics only runs if you press Accept in our cookie notice, and it sets the cookies _ga and _ga_D6Y2S5EB5Y. You can change your choice at any time under Cookie settings at the bottom of every page.

Your browser also remembers your cookie choice and which currency to show. Vimeo’s security service sets short-term cookies on the Pricing page, and reCAPTCHA may set one when you use a form.

How long we keep it

• Enquiries that didn’t become work: 2 years
• Project and invoice records: 7 years
• Website security logs: up to 12 months
• Analytics data: 14 months

After that we delete it, or remove anything that identifies you.

How we protect it

The website uses an encrypted connection, a firewall and regular malware scans, and access to our systems is restricted. If your personal information is compromised, we’ll tell you and the Information Regulator as soon as reasonably possible.

Your rights

You can ask us for a copy of your personal information, ask us to correct or delete it, object to how we use it, or withdraw your consent. Email info@strogonofy.co.za.

If you’re unhappy with how we’ve handled your information, please tell us first. You can also complain to the Information Regulator of South Africa at inforegulator.org.za. If you’re in the European Union or the United Kingdom, you have similar rights under your local law.

Children

Our services are for businesses and adults. We don’t knowingly collect information about anyone under 18 without a parent or guardian’s consent.

Changes

If we update this policy, the date at the top will change.