Insights

Why your website needs maintenance, even when nothing looks broken

A laptop showing the Strogonofy Designs website maintenance checklist, with dust and tangled cables behind it

A brochure stays the same once it’s done. A website runs on software that keeps changing, and it’s online all day for anyone to try their luck. That’s why website maintenance matters, even when everything looks fine from the front.

I learned this on my own site.

What I found on my own website

When I rebuilt strogonofy.co.za in October 2026, I looked properly at everything behind it. The site looked fine. Behind it, things had piled up.

Pink wireframe line drawing of a magnifying glass

The Google Analytics tag was the old type, which Google stopped supporting in 2023. Nothing on the page looked wrong, yet for three years it had been collecting nothing.

There were 23 plugins installed, and 3 of them weren’t even switched on. Each one was still something to update and keep an eye on.

An old test copy of the site was also still online, with its own login page and software far behind the main site. We had simply forgotten about it, and that’s how it goes when nobody’s job is to check.

None of this showed on the page. That’s the problem with skipping maintenance: you find out late.

The attacks aren’t personal

In the week I wrote this, the firewall on our site stopped 3,976 attacks. Of those, 3,950 were robots guessing login details.

Plum wireframe line drawing of a closed padlock

We’re a small design studio in Pretoria, so nobody is after us personally. Robots try every site they can find and keep going until one has a weakness. A small business site gets the same treatment as a big one, often with less protecting it.

What website maintenance covers

Website maintenance is the regular work that keeps a site safe, up to date and doing its job. On a WordPress site, that usually means:

Backups.

So a bad day doesn’t cost you your site.

Updates.

To WordPress, the theme and the plugins, tested so one update doesn’t break another.

Security monitoring.

So someone spots a hacked page or an admin user nobody added before your customers do.

Clearing comment spam.

It looks bad and adds up.

Plugin licences.

Renewed on time, because a paid plugin with a lapsed licence stops getting updates.

Want someone to look after it?

Our partner Adorn Media Studio can take on all five, so checking becomes somebody’s job.

A clipboard with a pink-ticked checklist and a pen on a dark desk, in front of a laptop

A website maintenance checklist, and how often to run it

Not everything needs looking at every week. This is the rhythm I’d use for a typical business website.

Every month

  • Backups ran, and the latest one is complete
  • WordPress, the theme and the plugins are up to date, and the site still works after the updates
  • Every form still reaches your inbox, tested with a real message
  • The security scan is clean, with no admin users you don’t recognise
  • Analytics is still counting visits

Every three months

  • Speed on phones and computers, tested on Google PageSpeed
  • Plugins you no longer use, switched off and deleted
  • Broken links and missing pages
  • Search Console, for pages Google can’t find or index

Every year

  • Domain, hosting and plugin licences renewed before they run out
  • Your privacy policy still matches the tools on your site, as POPIA expects

What to fix first

When a check turns something up, this is the order I’d work in.

Fix today

  • The site is down, hacked or showing a security warning
  • Forms or emails have stopped arriving
  • The domain or the security certificate (the padlock in the browser) has expired
  • A plugin with a known security hole

Fix this month

  • Backups that failed or never ran
  • Outdated plugins, theme or WordPress
  • Old copies of the site or test pages still online
  • Pages that load slowly on phones

Can wait for the next round

  • Small layout glitches
  • Old content that needs refreshing
  • Images that could be made smaller

What happens if you leave it

Pink wireframe line drawing of a security shield broken in two

Usually nothing, for a while. Then an update gets skipped, a licence runs out, or a form quietly stops sending and enquiries go nowhere. The site gets a little slower every year, and you only notice when you compare it with a competitor’s.

A problem found during a routine check is a small job. The same problem found after your site has gone down, or been hacked, takes far longer to fix and costs you customers while it does.

How much does your site need?

It depends on what’s running behind it. A simple brochure site needs less than an online shop that takes payments every day. The fewer plugins your site carries, the less there is to look after, which is why we cut our own site from 23 plugins to 8. Technical maintenance is time someone pays for, so a lighter site costs less to keep running.

If your website was built a few years ago and nobody has looked at it since, that’s the place to start. Tell us the address below and what you’d like us to look at. Checking whether your site can run on fewer plugins, and what that would save you each year, is a flat rate of one hour (R630R630). Anything we fix after that is quoted first, so you know the cost before we start. If it needs more than looking after, our website design page explains how a redesign runs.

Request a website audit

Interested in seeing how much we can reduce your yearly technical maintenance cost, or optimise your website? Get in touch here.

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